Sephora Sales and Service Leader

Folsom • USA

Monday, February 24, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution group. Renowned for its curated selection of prestige products, Sephora offers an unparalleled shopping experience. The company is committed to fostering a diverse and inclusive environment, ensuring that every employee feels valued and empowered.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The workplace culture is one of respect, empowerment, and continuous learning, fostering an environment where employees can thrive both personally and professionally.