Sephora Sales and Service Leader

Farmington • USA

Friday, January 10, 2025

Sephora, a subsidiary of LVMH, is a leading global beauty retailer renowned for its curated selection of high-quality products and exceptional customer service. As part of the LVMH family, Sephora benefits from the conglomerate's vast resources and commitment to luxury and innovation. The brand is dedicated to fostering a diverse and inclusive workplace, where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving
6. Time management and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on its commitment to diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company values a collaborative and supportive environment, encouraging personal and professional growth.