Sephora Sales and Service Leader

Fargo USA

Wednesday, February 5, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, is a part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and its commitment to diversity and inclusion, Sephora offers a dynamic and supportive environment for its employees, fostering growth and excellence in the beauty industry.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and services, monitoring KPIs to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora is dedicated to creating a beauty community where individuality is celebrated and respected. The company values diversity and inclusion, ensuring a workplace where all employees feel a sense of belonging and are encouraged to express their unique identities.