Sephora Sales and Service Leader

Fargo • USA

Sunday, January 12, 2025

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its innovative approach to cosmetics and skincare. As part of the Selective Distribution business group, Sephora offers a dynamic and inclusive work environment, fostering creativity and excellence in the beauty industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35/hr, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values innovation and creativity, encouraging employees to thrive in a supportive and dynamic environment.