Sephora Sales and Service Leader

Emeryville • USA

Wednesday, May 7, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to quality and innovation. As an employer, Sephora fosters a dynamic and inclusive work environment where diversity is celebrated, and professional growth is encouraged. With a strong emphasis on client satisfaction and employee development, Sephora offers a vibrant career path in the luxury beauty industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated. The company is committed to fostering a diverse and inclusive workplace, offering equal opportunities for all employees.