Sephora Sales and Service Leader

Elk Grove • USA

Wednesday, April 9, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods and services. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The company values its employees, offering opportunities for career advancement and personal growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company fosters an environment that respects and honors each individual's uniqueness, promoting a culture of innovation and creativity.