Sephora Sales and Service Leader

Des Peres • USA

Friday, April 18, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products and a personalized shopping experience, fostering a culture of inclusivity and excellence.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and interpersonal skills

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values teamwork, innovation, and a commitment to excellence, creating an environment where employees can thrive and grow.