Sephora Sales and Service Leader

Des Peres • USA

Thursday, January 23, 2025

Sephora, a distinguished name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and innovation thrive. Employees are encouraged to express their individuality while contributing to the brand's mission of delivering exceptional beauty experiences.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Monitor and support client loyalty programs, analyzing key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Previous leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive work environment. Employees enjoy meaningful rewards and the opportunity for flexible work arrangements.

Sephora prides itself on cultivating a culture of diversity, inclusion, and belonging. The company celebrates individuality and is committed to creating a beauty community where everyone feels respected and honored. Sephora values a workplace that encourages creativity and innovation, ensuring all employees have the opportunity to thrive.