Sephora Sales and Service Leader

Deptford • USA

Friday, January 24, 2025

Sephora, a distinguished brand within the Selective Distribution sector, is renowned for its commitment to delivering an unparalleled beauty shopping experience. As part of the LVMH conglomerate, Sephora benefits from the prestige and resources of a global luxury leader, offering employees the opportunity to thrive in a dynamic and innovative environment.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with flexible working arrangements and opportunities for career advancement.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values equality and provides reasonable accommodations for applicants with disabilities.