Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of a global luxury conglomerate. Known for its innovative approach to beauty retailing, Sephora offers a diverse range of products and services, creating a dynamic and inclusive environment for both clients and employees. As an employer, Sephora is committed to fostering a culture of inclusivity and belonging, where the uniqueness of each individual is celebrated.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Uphold Sephora standards by following company policies and creating a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

1. Proven ability to coach and inspire teams to achieve goals.
2. Strong sales and client service skills.
3. Excellent communication and interpersonal skills.
4. Comfortable in a fast-paced and dynamic environment.
5. Quick learner with the ability to absorb and share product knowledge and training.
6. Physically able to lift and carry up to 50 pounds.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$25.00 - $30.81/hr, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and empowerment, ensuring a supportive and dynamic workplace.