Sephora Sales and Service Leader
Sephora is a leading beauty retailer offering a diverse range of beauty products and services. Known for its commitment to diversity, inclusion, and belonging, Sephora creates a community where everyone's uniqueness is celebrated. The company provides comprehensive healthcare and wellbeing benefits and values a diverse and inclusive workplace.
- Implement sales and service experiences that meet Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership
- Client service
- Teamwork
- Communication
- Multitasking
- Adaptability
$25.00 - $30.81/hr. The actual hourly pay offered depends on various factors, including qualifications and relevant experience.
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. The company also provides a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, allowing flexibility to balance work with other commitments.
Sephora values a diverse and inclusive workplace, providing equal opportunity employment and reasonable accommodation in recruiting processes. The company is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored.