Sephora Sales and Service Leader

Dedham • USA

Monday, February 3, 2025

Sephora, a distinguished name in the realm of beauty and cosmetics, operates under the prestigious umbrella of LVMH Moët Hennessy Louis Vuitton, the world leader in luxury goods. Renowned for its innovative approach to retail and its commitment to diversity and inclusion, Sephora offers a dynamic and vibrant workplace where creativity and individuality are celebrated. As an employer, Sephora is dedicated to fostering an environment where employees can thrive, offering opportunities for professional growth and development.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated, fostering an environment of respect and honor. Sephora is an equal opportunity employer, dedicated to providing reasonable accommodations and considering all qualified applicants, including those with a criminal history, in accordance with applicable laws.