Sephora Sales and Service Leader

Dawsonville • USA

Wednesday, April 23, 2025

Sephora, a leading beauty retailer under the umbrella of the LVMH Moët Hennessy Louis Vuitton conglomerate, is renowned for its commitment to delivering an unparalleled shopping experience. As part of a global luxury group, Sephora offers its employees the opportunity to thrive in a dynamic and inclusive environment that values innovation and excellence.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a diverse and inclusive workplace.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to creating a supportive environment where employees can thrive and contribute to the brand's success.