Sephora Sales and Service Leader

Davie • USA

Thursday, February 6, 2025

Sephora, a leader in the global beauty industry, is renowned for its innovative approach to retail and its commitment to providing an unparalleled shopping experience. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora benefits from the prestige and resources of one of the world's most esteemed luxury groups. The brand is dedicated to fostering a diverse and inclusive workplace where creativity and individuality are celebrated.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Provide support and coaching to team members, enhancing their selling, service, and operational skills.
3. Execute client service models and sales strategies to drive customer engagement and satisfaction.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and services, monitoring key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive and inclusive work environment. Employees enjoy meaningful rewards and the opportunity for flexible work arrangements.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture is one of respect and celebration of individuality, ensuring that every team member feels valued and empowered.