Sephora Sales and Service Leader

Sephora, a leading beauty retailer under the umbrella of the LVMH conglomerate, is renowned for its commitment to diversity, inclusion, and exceptional customer service. As part of LVMH, Sephora benefits from the resources and prestige of a global luxury leader, enabling it to offer unparalleled career opportunities in the beauty industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring and analysis

Minimum of 3 years of leadership experience in retail sales or services.

$25.00 - $30.81 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company is dedicated to creating an inclusive workplace that values diversity and provides equal opportunities for all employees.