Sephora Sales and Service Leader

Dallas • USA

Tuesday, March 4, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation are celebrated. The brand is dedicated to providing exceptional service and a dynamic shopping experience, making it a sought-after workplace for those passionate about beauty and retail.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards while maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora prides itself on a culture that celebrates diversity, inclusion, and belonging. The company values each individual's uniqueness and fosters an environment where creativity and innovation thrive. Sephora is committed to equal opportunity and provides reasonable accommodations for applicants with disabilities.