Sephora Sales and Service Leader

Cypress • USA

Monday, March 24, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. Renowned for its commitment to excellence and innovation, Sephora offers a dynamic work environment where creativity and passion for beauty thrive. As a subsidiary of LVMH, Sephora benefits from the resources and prestige of a world-leading luxury goods conglomerate.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company is committed to creating a community that respects and honors diversity, ensuring a welcoming environment for all employees.