Sephora Sales and Service Leader

Coralville • USA

Wednesday, June 18, 2025

Sephora, a leader in the global beauty industry, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering a dynamic and inclusive work environment.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora is dedicated to fostering a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, ensuring an environment of equality and opportunity for all.