Sephora Sales and Service Leader

Concord • USA

Monday, June 30, 2025

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated, fostering a culture of growth and empowerment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Monitor and support client loyalty programs and key performance indicators (KPIs).

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and multitasking ability.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Minimum of 3 years in a leadership role within retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on fostering an inclusive and diverse workplace where every individual's uniqueness is celebrated. The company is committed to creating a supportive environment that encourages personal and professional growth.