Sephora Sales and Service Leader

Columbus • USA

Monday, February 3, 2025

Sephora, a distinguished name in the realm of beauty and cosmetics, operates under the prestigious umbrella of the LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its commitment to innovation and excellence, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As an employer, Sephora is dedicated to fostering a culture of growth and development, providing employees with opportunities to thrive in the fast-paced world of luxury retail.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, contingent upon qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on cultivating a vibrant and inclusive culture where diversity is not only welcomed but celebrated. The company is committed to creating a beauty community where every individual's uniqueness is respected and honored. Sephora values a workplace that encourages growth, innovation, and collaboration, ensuring that all employees feel empowered and supported in their professional journeys.