Sephora Sales and Service Leader

Columbia • USA

Tuesday, April 15, 2025

Sephora, a premier name in the beauty retail industry, is part of the Selective Distribution division. As an employer, Sephora is renowned for fostering an inclusive and dynamic work environment that celebrates diversity and encourages professional growth. The company is committed to excellence in customer service and innovation in beauty retail.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Time management and multitasking

Prior leadership experience, preferably in retail sales or services, is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace culture.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, ensuring a supportive and dynamic work environment.