Sephora Sales and Service Leader

College Station • USA

Thursday, February 20, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to delivering unparalleled beauty experiences. As part of a global conglomerate, Sephora offers a dynamic and inclusive work environment that values diversity and innovation.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance with standards
5. KPI monitoring

Previous leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and a commitment to diversity and inclusion.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is dedicated to creating a supportive and innovative environment where employees can thrive.