Sephora Sales and Service Leader

Cincinnati • USA

Tuesday, January 28, 2025

Sephora, a distinguished name in the realm of beauty and cosmetics, operates under the prestigious umbrella of LVMH, a global leader in luxury goods. As an employer, Sephora is renowned for fostering a dynamic and inclusive work environment, where innovation and creativity are celebrated. The brand is committed to providing exceptional career opportunities and nurturing talent within the beauty industry.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees enjoy meaningful rewards and flexible working arrangements.

Sephora prides itself on cultivating a beauty community where diversity is celebrated and every individual's uniqueness is honored. The workplace is inclusive, dynamic, and supportive, fostering an environment where creativity and innovation thrive.