Sephora Sales and Service Leader

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment that encourages creativity and personal growth. The brand is committed to fostering a culture of diversity and inclusion, making it an employer of choice for those passionate about beauty and customer service.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity where everyone feels empowered.
7. Ensure adherence to company policies to create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal abilities.
3. Comfortable in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge and training.

Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company fosters an inclusive environment that encourages personal and professional growth, making it a vibrant place to work.