Sephora Sales and Service Leader

Chicago • USA

Monday, March 17, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its unique open-sell environment and unparalleled assortment of prestige products, Sephora is a dynamic employer that fosters creativity and innovation. The company is committed to diversity and inclusion, creating a workplace where all employees can thrive.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees seeking a balance between work and personal commitments.

Sephora is dedicated to fostering a beauty community where diversity, inclusion, and belonging are celebrated. The company values a respectful and inclusive workplace, offering equal employment opportunities to all individuals.