Sephora Sales and Service Leader

Chicago • USA

Monday, January 27, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and cosmetics, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering a culture of excellence and providing opportunities for professional growth within the global luxury market.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and services, monitoring key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The workplace culture is inclusive and diverse, fostering an environment where employees can thrive and express their individuality. Sephora values equal opportunity and is committed to providing reasonable accommodations to applicants with disabilities.