Sephora Sales and Service Leader

Chicago • USA

Friday, December 27, 2024

Sephora, a leading brand in the beauty retail sector, is part of the Selective Distribution division. Known for its commitment to diversity and inclusion, Sephora provides a dynamic and supportive environment for its employees. The brand is renowned for its innovative approach to beauty and customer service, making it a desirable employer within the luxury retail industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience, preferably in retail sales or services, is required.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company is dedicated to creating a supportive and dynamic work environment where innovation and collaboration thrive.