Sephora Sales and Service Leader

Chevy Chase • USA

Tuesday, April 29, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and innovation thrive. The company is committed to providing exceptional customer experiences and empowering its employees to excel in their roles.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible working options, and a commitment to diversity, inclusion, and belonging.

Sephora prides itself on a culture of inclusivity and respect, celebrating the uniqueness of each individual. The company values diversity and is committed to creating a supportive environment where employees can thrive and grow professionally.