Sephora

Sales and Service Leader

Sephora is a leading beauty retailer offering a wide range of cosmetics, skincare, and beauty products. Known for its commitment to diversity, inclusion, and belonging, Sephora creates a community where everyone's uniqueness is celebrated. The company provides comprehensive healthcare and wellbeing benefits and values a diverse and inclusive workplace.

1. Implement sales and service experiences that meet Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership
2. Client service
3. Teamwork
4. Communication
5. Multitasking
6. Adaptability

Prior leadership experience, preferably in retail sales or services.

$23.00 - $28.25/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.

Comprehensive healthcare and wellbeing benefits based on eligibility. Sephora offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, providing flexibility to balance work with other commitments.

Sephora values a diverse and inclusive workplace, celebrating and respecting everyone's uniqueness. The company is committed to providing reasonable accommodation in recruiting processes to applicants with disabilities or other medical conditions.