Sephora Sales and Service Leader

Charleston • USA

Thursday, May 22, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to cosmetics and skincare. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers a dynamic work environment that fosters creativity and excellence. The brand is committed to diversity, inclusion, and creating a community where every individual's uniqueness is celebrated.

1. Implement sales and service experiences in accordance with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora is dedicated to fostering a diverse and inclusive workplace where every employee is valued and respected. The company encourages a culture of creativity, collaboration, and community engagement, ensuring a supportive environment for professional growth.