Sephora Sales and Service Leader

Chandler • USA

Friday, May 16, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to providing an unparalleled shopping experience in the beauty sector. As part of the LVMH conglomerate, Sephora offers a dynamic and inclusive work environment that values diversity and innovation. Employees are encouraged to thrive in a culture that celebrates individuality and fosters professional growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Operational compliance

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, alongside a commitment to diversity, inclusion, and belonging. Employees can access flexible working arrangements and meaningful rewards.

Sephora fosters a beauty community where uniqueness is celebrated and respected. The workplace culture is inclusive, valuing diversity and promoting a sense of belonging. Employees are encouraged to express their individuality while contributing to the company's mission.