Sephora Sales and Service Leader

Chandler • USA

Monday, February 17, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and excellence. As an employer, Sephora champions diversity, inclusion, and belonging, fostering a vibrant community where individuality is celebrated. The brand is dedicated to providing exceptional customer experiences and offers a dynamic work environment that encourages growth and innovation.

1. Implement sales and service experiences in line with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management.
2. Customer service excellence.
3. Sales strategy implementation.
4. Operational compliance.
5. Effective communication.

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible working options, and opportunities for career advancement.

Sephora is committed to creating a diverse and inclusive workplace where every employee's uniqueness is respected and celebrated. The company values teamwork, innovation, and a passion for beauty, fostering an environment where employees can thrive and grow.