Sephora Sales and Service Leader
Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated. The company offers a dynamic workplace that encourages growth and development, making it an ideal destination for those passionate about beauty and retail.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Communication and interpersonal skills
- Adaptability and resilience
Prior leadership experience in retail sales or services is required.
$25.00 - $30.81 per hour, dependent on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.
Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, fostering an environment that supports personal and professional growth.


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