Sephora Sales and Service Leader

Cary • USA

Tuesday, December 24, 2024

Sephora, a leader in the global beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering a vibrant and inclusive environment for both clients and employees.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a Flex position option for work-life balance.

Sephora champions diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company is committed to equal opportunity employment and provides reasonable accommodations for applicants with disabilities.