Sephora Sales and Service Leader

Carmel • USA

Friday, May 9, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to providing an unparalleled beauty shopping experience. As part of the LVMH conglomerate, Sephora offers a dynamic and inclusive workplace where innovation and diversity are celebrated. Employees are empowered to excel in a supportive environment that values creativity and collaboration.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and the ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees enjoy meaningful rewards and flexible working options.

Sephora fosters a culture of inclusivity and innovation, where every employee's uniqueness is celebrated. The workplace is dynamic, supportive, and committed to professional growth and diversity.