Sephora Sales and Service Leader

Canton • USA

Tuesday, December 17, 2024

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to diversity, inclusion, and fostering a vibrant community where individuality is celebrated. The company offers a dynamic work environment with opportunities for growth and development within the luxury retail sector.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Multitasking
6. Adaptability
7. Physical stamina

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work arrangements, and opportunities for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, ensuring that every employee's uniqueness is respected and celebrated. The company values a supportive and engaging work environment where employees can thrive and grow.