Sephora Sales and Service Leader

Cambridge • USA

Wednesday, October 15, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to diversity, inclusivity, and fostering a dynamic work environment where creativity and innovation are celebrated. The brand offers employees the opportunity to grow within a supportive and engaging atmosphere, encouraging professional development and personal growth.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Contribute to overall store success through strong client engagement and expert product knowledge.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe shopping environment.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal skills.
3. Ability to thrive in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusivity and belonging.

Sephora fosters a culture of inclusivity and belonging, celebrating the uniqueness of each individual. The company is committed to creating a beauty community where diversity is respected and honored, encouraging a supportive environment for all employees.