Sephora Sales and Service Leader

California • USA

Saturday, February 8, 2025

Sephora, a distinguished name in the luxury beauty retail sector, operates under the umbrella of LVMH, the world-renowned conglomerate known for its prestigious brands. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where innovation and creativity are celebrated. The company is dedicated to providing exceptional service and a unique shopping experience, making it a leader in the beauty industry.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Monitor and support client loyalty programs, tracking key performance indicators for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Physical ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible work arrangements, and opportunities for career advancement. The company values diversity and inclusion, providing a supportive environment for all employees.

Sephora prides itself on cultivating a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated. The company is committed to creating a beauty community that respects and honors all employees, fostering a workplace where innovation thrives.