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Sephora Sales and Service Leader
Sephora, a distinguished entity within the Selective Distribution division, is renowned for its commitment to delivering unparalleled beauty experiences. As part of the esteemed LVMH conglomerate, Sephora offers a dynamic and inclusive work environment, fostering innovation and excellence in the beauty retail sector.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Compliance and standards adherence
- Communication and multitasking
Prior leadership experience in retail sales or services is preferred.
$28.00 - $34.30 per hour, dependent on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace culture.
Sephora is dedicated to fostering a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored.
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