Sephora Sales and Service Leader

Burlington • USA

Monday, June 2, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and quality. As an employer, Sephora offers a dynamic and inclusive work environment where innovation and diversity are celebrated. The brand is dedicated to providing exceptional customer experiences and fostering a community where employees can thrive.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company values a supportive and respectful workplace where innovation thrives, and employees are encouraged to grow and develop their careers.