Sephora Sales and Service Leader

Buford • USA

Thursday, January 9, 2025

Sephora, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to delivering an unparalleled beauty shopping experience. As part of a global leader in luxury goods, Sephora offers employees the opportunity to work in an environment that values creativity, diversity, and innovation.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of every individual. The workplace is dynamic, supportive, and committed to professional growth and development.