Sephora Sales and Service Leader
Sephora, a leader in the global beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers an inclusive environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering a workplace that encourages growth and development, providing employees with the tools and support needed to thrive in their careers.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards to maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Communication and interpersonal skills
- Problem-solving and adaptability
Prior leadership experience in retail sales or services is preferred.
$25.00 - $30.81 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible work arrangements, and opportunities for career advancement.
Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where every individual's uniqueness is celebrated. The company values a collaborative and supportive work environment, encouraging employees to bring their authentic selves to work.