Sephora Sales and Service Leader

Brooklyn • USA

Tuesday, April 22, 2025

Sephora, a leading name in the beauty retail industry, is part of the Selective Distribution business group. Known for its commitment to diversity, inclusion, and belonging, Sephora offers a dynamic work environment where employees are encouraged to express their individuality and creativity. As an employer, Sephora is dedicated to fostering a culture of excellence and innovation, providing employees with opportunities for growth and development within the company.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Effective communication
4. Multitasking
5. Adaptability
6. Problem-solving

Prior leadership experience in retail sales or services is required.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, ensuring a supportive and welcoming environment for all employees.