Sephora Sales and Service Leader

Braintree • USA

Monday, March 31, 2025

Sephora, a leading beauty and cosmetics retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty retail, offering a diverse range of products and services that empower individuals to express their unique beauty. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, where creativity and individuality are encouraged and celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values each individual's uniqueness and strives to honor and celebrate it within the workplace. Sephora is an equal opportunity employer, committed to providing a supportive and accommodating environment for all employees.