Sephora Sales and Service Leader

Boynton Beach • USA

Saturday, January 18, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to cosmetics and skincare. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. Employees are empowered to thrive in a culture that values excellence and innovation.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora fosters a beauty community where diversity, inclusion, and belonging are at the forefront. The company is committed to creating an environment where all employees feel respected and valued, celebrating each individual's uniqueness.