Sephora Sales and Service Leader

Boulder • USA

Thursday, April 3, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. Renowned for its curated selection of luxury beauty products, Sephora is committed to providing an unparalleled shopping experience. As an employer, Sephora fosters an inclusive and diverse environment where creativity and innovation are celebrated.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Strong communication
5. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility. Sephora offers a Flex position for employees seeking flexible hours.

Sephora prides itself on a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is dedicated to creating a respectful and inclusive environment for all employees.