Sephora Sales and Service Leader

Boston • USA

Thursday, February 12, 2026

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its prestigious brands and unparalleled luxury. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where innovation and creativity thrive.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity.
7. Follow company policies to create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal skills.
3. Comfortable in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge and training.
5. Physically able to lift and carry up to 50 pounds.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$28.00 - $36.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.

Sephora is dedicated to creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company promotes a culture of inclusivity and teamwork, ensuring a supportive and empowering environment for all employees.