Sephora Sales and Service Leader

Boston • USA

Monday, September 15, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division, renowned for its commitment to excellence and innovation. As a subsidiary of the global luxury conglomerate LVMH, Sephora offers unparalleled opportunities for career growth and development within a dynamic and inclusive environment.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Contribute to overall store success through strong client engagement and expert product knowledge.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe shopping experience.

1. Minimum 2 years of leadership experience in retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal skills.
3. Ability to thrive in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge.

Minimum 2 years of leadership experience in retail, hospitality, or service environment.

$27.15 - $35.50/hr, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company is dedicated to creating an inclusive environment where everyone feels empowered and valued.