Sephora Sales and Service Leader

Boston • USA

Monday, January 6, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its diverse portfolio of luxury brands. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and innovation are celebrated. The company offers a unique opportunity to be part of a global network that values diversity and professional growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and interpersonal skills
6. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$27.15 - $35.50 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora champions a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company is committed to providing equal opportunities and reasonable accommodations for all employees.