Sephora Sales and Service Leader

Boca Raton • USA

Tuesday, June 17, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. As an employer, Sephora is committed to fostering an inclusive and dynamic workplace where creativity and innovation are encouraged. The brand is renowned for its dedication to providing exceptional customer experiences and cultivating a community where diversity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with opportunities for career advancement. Employees can also benefit from flexible work arrangements, including a Flex position for those seeking a balance between work and other commitments.

Sephora is dedicated to creating a workplace where diversity, inclusion, and belonging are at the forefront. The company values each employee's uniqueness and is committed to providing equal opportunities for all, regardless of background or identity. Sephora's culture is one of respect, creativity, and innovation, ensuring a supportive environment for personal and professional growth.